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OFFICE CLAIMS REPRESENTATIVE
Department: CLAIMS
Report To: District Claims Manager
General Responsibilities
Study and prepare for testing in multi-line calims.
Develop PC skills.
Learn by on-the-job training in claims handling of multi-line claims with direct supervision.
Develop expertise and organization skills necessary to complete assigned tasks within normal work week.
   
Daily Duties
Inspect all adjuster and vendor written estimates on property and automated claims.
Investigate auto accidents, to include evaluation of police reports.
Interview persons with knowledge regarding losses, to include securing statements.
Report on all claims over 30 days.
Negotiate loss settlements with insureds, claimants and attorneys and secure releases.
Confirm and learn to interpret policy coverage.
Learn subrogation principles.
Develop a working knowledge of the Cliams Manual
Negotiate fair settlements on all claims with direct supervision.
Assist in claims department as needed.
   
Other Duties
Attend company claim meetings when conducted.
Participate in company claim seminars when requested.
Learn the data processing system for claims on a general level.
   
Continuing Education
Complete required training schools as directed.
Completion of AIC program within five years.
   
Desired Education and Experience
Four year B.A. or B.S. degree or four years of experience in field claims handling




   
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